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Table Of Contents
Application Note
Alcatel 4400 Rel 3.2 PBX with CallManager using 2621-E1 PRI-NET5 Gateway
This application note illustrates connectivity for Alcatel 4400 Release 3.2 PBX with Cisco CallManager using Cisco 2621-E1 PRI-TE5 Gateway.
Integration Description
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Connectivity is achieved using the ETSI standard PRI protocol. The Alcatel 4400 can be configured as either NETWORK or USER side.
Cisco Systems Equipment needed
Hardware (Gateway): Cisco 2621 with 2MFT E1 Port
Software: CallManager Release 3.1
PBX Hardware and Software Requirements
Hardware: PRA2, 3BA23076
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Software: Version R3.2
Features Supported
Key features supported:
Calling/Called Number
Key features not supported:
Calling/Called Name
Network Diagram
Figure 1
Network Test Topology
Configuring the Alcatel 4400 PBX
Configure in the following sequence:
1. 'Configure Board' on page 3
2. 'Configure Digital Access Options' on page 3
3. 'Configure Trunk Group' on page 4
4. 'Configure Trunk Detail' on page 5
Configure Board
Interface type must be set to PRA2.
Configure Digital Access Options
Network mode must be set to Yes for (Master/Network) or No - (Slave/User).
Access Type must be set to T2.
Configure Trunk Group
Q931 signal variant is used to set the protocol type to ISDN all countries.
Configure Trunk Detail
Configuring Cisco CallManager
H.323 (Cisco 2621) Gateway Configuration
Route Pattern Configuration
Considerations
Calling Name and Number Feature
Calling Name delivery and presentation features are not supported by the Alcatel 4400 PBX.
When configuring Cisco 2621 (H.323) Gateway to emulate User side (Alcatel emulate Network side), make sure that the 'Display IE Delivery' box is NOT checked in CallManager H.323 Gateway Configuration, otherwise calls will not be completed. Alcatel PBX complains about the Caller ID Display information being sent in the 'SETUP' message from CallManager by sending STATUS message with cause of 'IE non-existent/unimplemented'.
When calling from Cisco 7960 IP phone to Alcatel digital phone, Calling/Called Number is displayed on both phones after the call is answered as expected.
When calling from Alcatel digital phone to Cisco 7960 IP phone, IP phone displays Connected Number after the call is answered. Alcatel phone however does NOT get updated when the call is answered. It displays the trunk name. It was verified using ISDN protocol analyzer that the CallManager was not sending 'Connected Number' information in the connect message back to PBX.
Appendix A
CallManager Software Release
Alcatel 4400 Software Version
Version Information
Cisco 2621 Router Configuration
Test Configuration
Alcatel One Touch Driver Software
Figure 2
Test Topology
The above diagram is representative of the various configurations used for testing.
As shown in the diagram above, an Alcatel 4400 PBX was connected via an ISDN E1 PRI link to a Cisco 2621 Gateway, which in turn, was connected to an Ethernet switch. The interoperability testing involved Layers 1, 2 and 3 on the ISDN PRI link between a Cisco 2621 and the PBX.
Layer 1 (Physical Layer)
The Alcatel 4400 PBX configuration screen for the E1 trunk interface is reached using both Alcatel Board and BoardDigital Access menus, setting the E1 physical layer parameters.
Layers 2 & 3 (Q.921 and Q.931)
Layer 2 and 3 packet exchanges were monitored using an Acacia Clarinet protocol analyzer, bridged across the PRI link in high impedance mode.
Layer 2 Q.921 packets were monitored to ensure that each PBX/2621 software configuration properly exchanged SABME/UA packets to initialize the ISDN link, and then RR packets were exchanged every 30 seconds.
Layer 3 Q.931 packets were monitored to ensure that the appropriate call setup/teardown packets were exchanged for each configuration, and that the SETUP packets contained the mandatory Information Elements with the necessary details, as well as optional IEs such as Calling Name and Number.
Telephone calls were made end-to-end in both directions through the Cisco 2621 Gateway, and a check was made to ensure that there was an audio path in both directions for each call.
User/Network Settings
The Cisco 2621 Gateway with ISDN switch type setting of primary-net5 supports both protocol sides by using the isdn protocol-emulate network/user command.
The Alcatel 4400, supports both 'USER' (slave) and 'NETWORK' (master) protocol sides.
The following options are of particular interest:
•Trunk interface type must be set to PRA2.
•Network/User options are set in the Board/Digital Access Options menu. Network mode must be set to Yes for (Master/Network) or No - (Slave/User).
•Access Type must be set to T2.
•Q931 signal variant is used to determine Protocol type. This option was set to ISDN all countries.
Test Results
Testing was performed by Test Engineer(s): Samir Batio, October 18, 2001
Test Setup 1
Test configuration:
•PBX1 configured as ETSI, emulates Network
•Cisco 2621 Gateway configured as primary-net5, emulates User
Cisco 2621_B ISDN switch-type/Protocol-side Setting | |
|---|---|
ETSI/Network | isdn switch-type primary-net5 / isdn protocol-emulate user |
Call Comp? | 'Calling Name' Passed to Final Destination? | 'Called Name' Passed to Orig. Side? | |||
|---|---|---|---|---|---|
Phone A to Phone C | Yes | Yes | No | No1 | No |
Phone C to Phone A | Yes | Yes | No | Yes | No |
1 CallManager is not sending 'Connected Number' information in the connect message back to PBX. 2 Calling Name delivery and presentation features are not supported by the Alcatel ISDN PRI Link. |
Call Comp? | Orig. 'Calling Number' displayed on Final Dest. phone? | Orig. 'Calling Name' displayed on Final Dest. phone? | 'Called Number' display on Orig. phone updated after transfer? | 'Called Name' display on Orig. phone updated after transfer? | |
|---|---|---|---|---|---|
Phone C to Phone A Xfr to Phone B | Yes | Yes | No | No | No |
Phone A to Phone C Xfr to Phone D | Yes | Yes | No | No | No |
Call Comp? | 'Calling Number' passed to remaining conferee when the conferencing phone drops out? | 'Calling Name' passed to remaining conferee when the conferencing phone drops out? | 'Connected Number' updated on Orig. Caller phone display when a conferee drops out? | 'Connected Name' updated on Orig. Caller phone display when a conferee drops out? | |
|---|---|---|---|---|---|
Phone C to Phone A, Phone A conf Phone B | Yes | (A Drops out) Yes | (A Drops out) No | (A Drops out) No | (A Drops out) No |
Yes | (C Drops out) No | (C Drops out) No | (D Drops out) No | (D Drops out) No | |
Phone A to Phone C, Phone C conf Phone D | Yes | (C Drops out) No | (C Drops out) No | (C Drops out) No | (C Drops out) No |
Yes | (A Drops out) No | (A Drops out) No | (B Drops out) No | (B Drops out) No |
Call Comp? | Original 'Calling Name' passed to Final Dest.? | Forwarding 'Called Name' passed to Final Dest.? | Final dest. 'Connected Number' updated at orig. side? | Final dest. 'Connected Name' updated at orig. side? | |||
|---|---|---|---|---|---|---|---|
Phone C to Phone A fwd to Phone B | Yes | Yes | No | No | No | No | No |
Phone A to Phone C fwd to Phone D | Yes | Yes | No | No | No | No | No |
Test Setup 2
Test configuration:
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•PBX1 configured as ETSI, emulates User
•Cisco 2621 Gateway configured as primary-net5, emulates Network
Cisco 2621_B ISDN Switch-type/Protocol-side Settings | |
|---|---|
ETSI / User | isdn switch-type primary-net5 / isdn protocol-emulate network |
The test results are identical as in Test Setup 1. Refer to the tables in Test Setup 1for details.
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